Why Law Firms Should Consider A Live Phone Answering Service

A law firm is one of the busiest offices in the modern world. Magistrates and attorneys live busy lives from the courthouse to meeting new clients and serving their clients. For lawyers, an ordinary workday is full of many appointments, research on cases, and writing briefs.

By the end of the day, most lawyers are exhausted, leaving very little time for sleep, family and hobbies. However, a law firm could incorporate a third party to handle some critical tasks in the office. With the assistance of a third person, lawyers get time to concentrate fully on their work.

Attorney answering services are phone services provided by somebody else other than the attorney. These services can include calls, appointment setting, advocating the attorney to potential clients, and document filing.

These services can be divided into two, depending on how they are offered. The first type involves hiring a receptionist or an attorney in training. The second one includes an automated system, also known as live phone answering services for lawyers. Live phone services are automated mobile phone services that use either another company or application software.

Significant Differences Between Receptionists And Automated Phone Services

 Hiring a receptionist into the law firm ensures that

• Visitors at the firm receive the best possible customer service and privilege they deserve.
• All incoming and outgoing calls are responded to professionally.
• Meetings and appointments are set on time.
• All the documents required during hearings are available when needed.

On the other hand, an automated system performs beyond the receptionist, and all through, the system’s programming is not overwhelmed by calls and messages. It can register all the calls and messages each separately and responds accordingly. All the responses by an automated system are connected to the attorney immediately without further need for briefing.

How Relevant Is The Automated Phone Answering Service, And Is It Essential?

No matter the effectiveness of the automated services, a lawyer should first seek whether they are necessary. In case of missed calls and appointments, the services are rendered relevant. Most clients expect their lawyers to be always available for inquiries and communication. When a lawyer is not available during calls, it drives clients away for the lawyer. The client does not consider whether it’s a weekend, holiday, or an important family event.

The cancellation of appointments or failure of clients to show up for scheduled appointments affects the schedule. The incidences are mostly attributed to miscommunication between the client and their attorney. Hence this is a primary reason that will make an attorney opt for live phone answering services.

The lawyer receiving most calls during off-hours should see a reason for automated services. A lawyer who opts to spend his after-hours privately can consider partnerships with automated phone services. An attorney with many phone calls at once should also consider hiring automated services.

Another factor that may render an attorney to consider hiring automated services is the need to improve his client outreach. The most relevant service, in this case, is a legal service that offers outbound calls. The finding of new clients for an attorney or firm is crucial for the firm’s growth.

The automated phone services could be hired in addition to the receptionist. Including automated services for an attorney renders the adequate receptionist time to handle other matters.

Negative Implications Of Hiring A Bad Answering Service

The voice of a phone answering service is the voice of the attorney to clients. A bad company will damage the reputation of the attorney to his clients. Some companies offering live phone services allow attorneys some trial period before signing partnerships.

The status created by a corrupt system could harm the attorney for many years, even after hiring a good company. The attorneys’ reputation is their livelihood and investment; hence should always be protected.

The cost of hiring a virtual receptionist may be cheaper compared to a full time, in-house receptionist. Automated phone services charge their client by the minute. However, different companies charge to the highest minute. Charges to the most top minute mean a call for a minute and a half is rendered as two minutes.

Other companies charge per minute to the next sixth second; this way, a request for a minute and eight seconds is considered one minute twelve seconds. Before signing partnerships or contracts with automated service providers, these should be discussed.

Some of the phone answering service providers include VoiceNation. VoiceNation’s services are a 7day free trial and full-time services. They also have an easy payment plan and have an easy to use mobile app. The second most popular provider of automated services is ruby. Ruby also offers fulltime services to clients and sounds significant to your clients. Also unique for ruby is the ability of lawyers to maintain their number or keep it private.

Another very affordable company for virtual answering services, which also specializes in law firms is USAnswer. USAnswer is recommended for Law Firms. They offer money guaranteed refund after 30day no questions full trial.

The deficiency created by receptionists is pushing lawyers and law firms to the need for automated systems. A computerized system responds to new potential clients and takes their details. The system also responds to inquiries from clients and provides answers when programmed. This system is available during off-hours, weekends, and holidays.

Another advantage of an automated system, unlike receptionists, is the ability to always respond, primarily through messages. Mechanical services are less likely to be overwhelmed by the overflow of calls and messages in the firm. It is sometimes possible to record some calls for future reference into a case or when working on the matter. This system is also relatively economical for an attorney.

Although there are a few challenges for automated systems, they ensure workflow in a law firm and for the attorney.

Man holding sign says Need A Lawyer?

5 Key Benefits of Hiring Salt Lake City Law Firm

When you face a dispute against the law, it’s important to seek the help of an experienced lawyer. In legal matters, there are some instances in which you may not need a lawyer but there are key areas where an attorney is required. Some of these areas include divorce, injuries, breach of contract, lost claims, losing a job, and criminal matter. It’s not advisable to represent yourself in a court of law because you lack the necessary skills and experience in dealing with legal matters. Some individuals may find it expensive to hire a reputable lawyer but in the long term, they’ll save a huge amount of money as well as their valuable time. Below are the key benefits of hiring Salt Lake City Criminal Defense Lawyer.

1. Legal Experience

Utah lawyers have enough experience in this field of law. They are well equipped in representing a case because they have been studying law as well as their key processes. Their enough experience enhances their understanding of how to follow and carefully adhere to legal procedures. It’s not advisable to represent yourself in the courtroom because you won’t be able to correctly file legal documents, the statute of limitations, legal technicality, and proper completion of legal forms. Utah lawyers have dealt with various trials that are similar to yours, therefore, they know how to make a calculated move on how to resolve a lawsuit.

A skillful attorney in Salt Lake City Utah will help you fill legal documents adhering to all deadlines and protocols. In addition, Utah attorneys will help you fill all the paperwork such as insurance documents. Utah lawyers have the ability to negotiate a higher or fair settlement with the opposing counsel or an insurance company.

2. They Understand the Legal Process

If you don’t understand the jargon, navigation of the legal process can be extremely frustrating and confusing. Utah attorney has enough skills in dealing with legal matters which helps give the best results. Their enough experience helps them understand the exact legal process which in turn enhances your chances of winning the case. Skillful lawyers will be comfortable with any kind of case irrespective of any unexpected instances. Utah lawyers have connections and legal resources which are key if your case is challenging and complicated.

Legal Process Outsourcing

3. Variety of Cases

Utah law firms have been in this field for quite some time. Therefore, you’ll be able to benefit from their past cases. No matter what your case may be, be sure an experienced lawyer has dealt with it before. In case they have not dealt with a somehow impossible case, they’ll have enough confidence to represent your case. With confidence and experience on your side, you can’t win. Lawyers who have dealt with a variety of cases have a higher chance to win a case. Therefore, it’s important to hire an attorney with a good reputation.

4. Perspective

Utah lawyers have been in this field for many years. This is key because it helps them have great insights and perspectives on your case. Their experience and skills can also give an expert attorney level-headedness which is beneficial. Experienced lawyers may help you cope well with your situation because they will guide you in making the right decisions. These decisions will help you get the best results out of your situation.

A professional lawyer has valuable perspectives because of more understanding about articles and provisions in the law of your state. This may include civil procedure code, criminal procedure code, intellectual property rights. These provisions and articles are key because they help a lawyer change the judgment if the case in your favor. In addition, a professional lawyer will provide the judge or prosecutor with a similar judgment that was in favor of your position( plaintiff or defendant). This will positively impact your case.

5. Good Negotiation Skills

A professional lawyer understands all the procedures to be involved in a court of law. This helps them make a calculated guess on how your case will be resolved at trial. Utah attorneys have enough skills to negotiate settlements as well as plea bargains. At some point in the trial, a settlement is a perfect choice but at other times it makes more sense to see your case go through. Also, an experienced attorney will help in negotiating a fair settlement with the opposing party.

Conclusion

If you’re seeking the help of an attorney, it’s a great idea to choose an attorney from Utah law firm. These lawyers have a good reputation and experience to deal with your case.

What to do if you witness an auto accident with injuries?

Accidents are generally frightful. It can shock you for a moment. You cannot think properly what to do exactly. It leaves you in a stunned situation. Nowadays, the chances of accidents are increasing. The more time you will spend on road, the more accidents you can see. But there are many people who simply avoid the critical situation in order to keep themselves save and secure from any kinds of upcoming problems. But if you are true human being, then you cannot ignore the whole fact. You should help the victim in this case. If you witness someone get hurt just because of some other person’s negligence, then you should go forward in order to help them in the critical situation. If you are walking and an accident takes place, then as a good and sensible citizen, you should help the victim.

Some important things that you should do:

If you witness some accidents nearby you, then you should help the man out of the problem. As a responsible citizen, it is your duty and responsibility as well.

Picture of Spartanburg

Safety first: Imagine if you are driving and an accident takes place in front of you, then you will have to park your car in a safe area before going out of the car. You should try to park your car at a maximum distance from the accident place. It can create space for the accident vehicles as well. The distance from the accident place can ensure your safety. After that you should put on your hazard lights. If you see the area is safe and secure then you will come out of your car. If you are on a busy highway then you should not come out of your car. If the car is smoking with fire, then you should not come out of your car and maintain a safe distance as well.

Call for help: Each and every second is countable in an emergency. So, it is better and smart to call the emergency number as soon as possible. If you witness the whole accident, try to describe each and every incident elaborately. You should give them your exact location.

Cautiously helping out: If you find it safe to get closer to the accident place, then you should help out the victim cautiously. You can help the victim in some primary cases such as you can give your phone to the victim in order to call the relatives and friends. You can also set up the road flares in order to block the accident area and separate it from the other portion of the road. If you will see that someone hurt badly and massively, then you should not try to remove them from their place. You can help them by giving proper and necessary first-aid if you can. Apart from this, you should wait for the emergency services and authorities to come and take care of the situation.

Wait till the police come: You will have to wait for the arrival of the police. As a witness, you can elaborate the whole matter to the authorities. If someone who is sacred or hurt due to this accident, then you should act as a source of comfort to them.

Stay calm: It may take some times for the authorities or the emergency services to arrive. It will be difficult to wait in some sort of situation. But you will have to wait till the police and emergency services come. In this case, you should keep yourself calm and quiet. You should not involve in any kinds of arguments. You will have to wait to give your statement and description to the police only.

Take care of yourself: The most important thing is to take care of you. It will be distressing if you witness an accident near you. So, you will have to settle down at first. If you cannot take care of yourself, then you cannot help the victim and others. After this incident, if you cannot feel right, then you should join a support group in order to get rid of the situation and mental trauma as well.

It is very important how you act in such frightful situation. It can spread a meaningful impact on both the victim and the emergency response authority. You can make a big difference by doing so.

Reference: Spartanburg Personal Injury Lawyers, Cummings and Lewis

What are the responsibilities of a personal injury attorney?

Generally, people consult with and retain a personal injury lawyer when they need legal assistance and representation in personal injury cases such as a construction accident, car accident, slip and falls and trip and falls just to name a few. You must hire an experienced lawyer who is well-versed in the area to help you get the compensation you’re entitled to. But what does a personal injury lawyer and law firm do for you?

The specific responsibilities and actions to be taken by a personal injury lawyer usually depends on the type of case and the specific facts surrounding the accident but there are general steps that are taken in nearly every case. The following are some of the actions that personal injury lawyers perform:

Collecting and Examining evidence – Whether it’s a car accident, truck wreck, construction accident, sidewalk fall or a products liability case, the initial stages of the case deal with obtaining the necessary evidence as quickly as possible. Whether that involves hiring an investigator to obtain statements from witnesses and/or take pictures of the condition that caused the injury, obtaining police reports, retrieving surveillance footage and collecting medical records, the initial stages of a case are often the most crucial when it comes to litigation and it’s important you find a firm that doesn’t take shortcuts when it comes to this. Remember, there is NO FEE so these costs initially are paid out by the firm at the firms own expense and are only ever paid back to the firm if the case is successful.

Dealing with insurance companies – Another important job of a personal injury attorney is to interact with and negotiate with insurance companies. Generally, from the time that an insurance company get’s notice of any claim, they conduct their own investigation and invariably, they will reach out to Plaintiff’s counsel and discuss the claim/case. Once you have retained an attorney, an insurance company or law firm representing the insurance company is prohibited from contacting you and all communication goes through your personal injury lawyer. It is incumbent on your attorney then to represent your interests when dealing with the insurance company.

Prepare and File pleadings – In order to bring a lawsuit, your lawyer must first prepare and then file a complaint with the applicable court where your case is venued. From the time that an answer is received on behalf of the Defendant, it is then said that “issue has been joined” in the matter and the case is then placed on the Court’s docket/calendar. Throughout the process, there are a number of different pleadings and documents that your attorney must file and serve on the Defendant(s) and even upon the Court. Your attorney will need to contact you and confirm certain information that may be requested in some of the pleadings. All of these pleadings will be created and finalized by your attorney on your behalf.

Represent Client at Deposition – When the time comes in your lawsuit for you to appear for a deposition, your attorney will prepare you for the deposition and then attend and represent you at the deposition. What is a deposition? A deposition is defined as “the process of giving sworn evidence” and generally a deposition occurs before you ever appear for a trial. The purpose of a deposition is to have the Plaintiff and Defendant appear, generally in a more relaxed and less formal setting than a courthouse, usually at a reporting office, and provide sworn evidence under oath about the facts surrounding the specific case that they are involved in. One of the rationale’s behind a deposition is to narrow down the issues of the case prior to a possible trial and in doing so, provide the parties to the lawsuit with a clearer picture of the evidence of the case. Depositions are crucial to each case and your attorney’s job is to adequately prepare you for the deposition and to attend and represent you at the deposition.

Represent a client at trial – If your case doesn’t settle during litigation, either at a mediation or simply as a result of negotiations between your attorney and the Defendant(s) attorney’s, the last option is to try your case before a jury. You want an attorney who is comfortable in that setting and isn’t scared of having to put forward his case in front of a jury. Your attorney should always prepare your case as if it were going to trial because it’s only when a Defendant or Insurance Company knows that you are willing and able to try the case do they attempt to resolve it. So what do you take away from this? Hire an attorney you know is ready, willing and able to try your case before a jury. Remember a jury is a jury of your peers, from all walks of life and generally if not always, a jury is made up of people who are not lawyers so you want an attorney who you know can relate to and convey the message of your case to the jury.

How Does a Criminal Defense Attorney Prove That Their Client Is Innocent?

Technically, the primary role of a criminal defense attorney is not to prove innocence. In fact, in the eyes of the law, the defendant is presumed to be innocent.

The role of a criminal defense lawyer is to protect their clients’ rights. They do this by carrying out various tasks, such as conducting legal research or filing motions.

The prosecutor’s job is to prove beyond a reasonable doubt that the defendant is guilty of all elements of the alleged offense.

Now, it might seem that since the prosecutor presents evidence to prove guilt, it would follow that the defense presents evidence to prove innocence. Yet, defense counsel is essentially demonstrating weaknesses in proof and how the prosecutor has failed to meet their burden. By making their arguments, the defense lawyer says that, if we follow the rules of law, a judge or jury cannot be convinced beyond a reasonable doubt that the defendant committed the alleged crime. Therefore, they cannot convict the individual.

The defense attorney’s duties play a crucial part in ensuring that there are no miscarriages of justice. Were it not for the defense lawyer attending to the details and scrutinizing the actions of law enforcement officials during the investigation and prosecutors during prosecution, a person could be unjustly found guilty of a crime. In the most egregious circumstances, for instance, authorities could introduce whatever evidence against the defendant, regardless of how it was collected or whether it was relevant.

The Rights of a Defendant in a Criminal Case

Defendants have various rights, each established to ensure due process. In other words, these protections ensure that proper procedures are followed when determining whether someone is guilty of a crime and that their liberties are not unfairly restricted.

A few of the rights afforded defendants come from the FourthFifth, and Sixth Amendments and include, but are not limited to:

  • The right to be free from unreasonable searches and seizures: Law enforcement officials cannot search a person or their property or take someone into custody without a warrant or probable cause.
  • The right to remain silent: Anyone accused of, arrested for, or on trial for a crime cannot be compelled to make any statements against themselves, preventing them from saying anything that could be self-incriminating. Exercising this right should not be misconstrued as the defendant hiding something or indirectly admitting guilt.
  • The right to confront witnesses: The defendant can cross-examine witnesses, allowing the opportunity for the trier of fact to hear the testimony directly and judge for themselves the credibility of the witness and believability of the statements. The right also prevents hearsay (outside statements made by someone not testifying in court) from being presented at trial unless exceptions exist.
  • The right to a public trial: This protection ensures that the defendant’s proceedings are fair, as community members can witness the process. It also prevents misconduct from occurring that would unfairly lead to a conviction.
  • The right to be heard by an impartial jury: Members of the county where the case is tried hear evidence presented by both the prosecutor and defense counsel to determine the verdict. Jurors are supposed to be unbiased and base their decisions only on what is introduced at trial. This right creates fairness by allowing the outcome to be determined by the community rather than one person who may act according to the commands of a higher authority.
  • The right to counsel: Persons accused of crimes can choose to have an attorney represent them. This right facilitates more efficient and effective navigation of the criminal justice system, as the defendant themselves might not have the skills or knowledge to develop and present arguments.

The Effects of the Violation of a Defendant’s Rights

As noted several times throughout this blog, defendants have rights to ensure fairness during a criminal case. If authorities violate those protections, various adverse consequences can ensue.

For instance, an otherwise innocent person could be convicted of a crime. Their liberties and freedoms may be restricted, and their property forfeited without having had a proper chance to tell their side of the story.

Additionally, authorities violating the rights of the accused can undermine the public’s confidence in the justice system. Members of society might allege that corruption or underhanded dealings occurred during the judicial process. And while such assertions can and do arise nowadays, they could take place on a grander scale should blatant injustices continue to go unchecked.

Criminal defense attorneys work to remedy potential improprieties. Of course, even while counsel protects their client’s rights, they cannot stop some irregularities from slipping through the cracks. However, they can do their best to uphold the law.

Methods Defense Attorneys Use to Protect Clients’ Rights

Defense counsel will employ several means to ensure that their client’s rights are protected. Their approach may begin with building a professional and trusting relationship with the individual. Establishing a rapport enables the lawyer to create a safe space where the client feels comfortable expressing themselves. It also allows counsel to better understand their client’s needs and goals. Counsel will also advise their client on what to say and do throughout their case to prevent self-incriminating statements.

The attorney may also research previous cases to see how courts have interpreted laws in similar situations. They will explain legal precedent to their client and possible courses the case could take. If actions occur in the case deviating from methods prescribed by law, the lawyer may file necessary motions to remedy injustices.

The defense lawyer may also investigate and analyze the facts to ensure that law enforcement officials and prosecutors followed the letter of the law when gathering evidence and building a case against their client. If anything was illegally obtained, the attorney might move to have the court deem it inadmissible at trial. The prosecutor cannot introduce evidence the court determines is not allowed in the case, which can effectively weaken their arguments and cast doubt in the minds of the judge or jury.

Why You Should Develop a Relationship With a Business Lawyer

Hiring the right business lawyer is important. Your attorney can advise you on a variety of matters from the type of business you form at the start to how to handle complex legal situations. They’re there to support you through any conflicts or incidents that arise.

As time goes on and your lawyer gets to know you and your business better, they will become one of your most valuable assets.

How to hire the right lawyer for your business

Business lawyers are not one-size-fits-all. As with all important relationships, it’s paramount to make sure you’re professionally compatible. Take your time in finding the right legal support for your specific business needs.

Consider your company’s needs.

First, find a business law firm that has experience dealing with companies in your sector. Knowledge of your industry means they’ll be better able to protect your business against the types of issues that affect it.

Research attorneys and ask for referrals.

Researching lawyers can be daunting. The sheer number of choices can be overwhelming. Online reviews are amazingly helpful. Look past online ratings and take time to read actual client reviews, especially those in the same industry as you.

Ask other business owners about their experiences with their attorneys. Referrals from others in your industry are helpful. Ask other business owners how they resolved conflicts or tough situations. Knowing that a lawyer has been successful in representing other business owners is a good indicator that they can fulfill your needs as well.

Conduct an initial interview.

Make a shortlist of candidates and sit down with each one. Ask questions and follow up on their responses. The conversation should leave you feeling confident in their abilities.

Find out about their experience in your specific industry. Get them to share why they think they would best represent your business. Explain what your goals are as a business owner, and ask them how they can help you achieve them.

Trust your instincts. While knowledge and experience are important, you need to feel that you can communicate comfortably with your attorney and that you trust their judgment.

Why you should hire a business lawyer

Over time, your business lawyer will prove useful in many ways. They’ll learn about you and your business’s needs and direction. They will be able to make recommendations to improve the areas of your company. It’s smart to get your attorney involved as much as possible.

Business startup advice

It’s best to use your business lawyer’s guidance and expertise even before your company gets off the ground. Creating your company with a strong legal foundation can protect you in the long run. This investment will likely save you money for years to come.

Deciding on the type of business that you form is complicated. The most common choices are a limited liability company (LLC), a sole proprietorship, a partnership and a corporation. Each structure has varying degrees of liability and tax implications. Choosing the right option will protect you in the long run, save you money for years to come and potentially shield you from personal liability.

Contract creation and enforcement

All business relationships with your customers and suppliers are governed by contracts. Your lawyer can make sure that such agreements provide your company with the highest degree of protection. They can also check over suppliers’ contracts and give you advice on whether or not you should sign them.

The right contract is particularly important if you’re going into business with a family member or friend. You can avoid ugly situations later by getting the terms of your agreement in writing. Your attorney can create a contract to protect the interests of all parties involved.

Your lawyer will create a contract for your customers outlining what you will provide to them and how and when they pay you. Depending on whether you are a service company or selling a product, what you need in your contracts will vary.

You also need a contract to deal with consultants and contractors. Your attorney can draft a contract that clearly details the work they will perform for you as well as when they get paid.

7 Reasons To Hire a Personal Injury Attorney

1. They Are Educated in Personal Injury Law

The legal field has a variety of practice areas. Experienced attorneys will have dedicated their careers to a specific practice area, such as personal injury law.

An attorney from a trusted personal injury law firm can help level the playing field, guiding you through the legal process and its many overwhelming facets.

2. They Know the System and the People Working Inside It

Personal injury attorneys who have been on the job a while will have experience in the local civil court system and with the people working in and around it. This includes judges, filing clerks, bailiffs, and civil defense litigation attorneys.

Having an experienced personal injury attorney that is respected and has a rapport with their peers can make for an easier path to settlement in your accident case.

3. They Can Negotiate a Better Settlement

Why negotiate on your own when you can rely on the tactics and skills of a professional attorney? An accident attorney can make demands on your behalf and field settlement offers.

Your trusted legal representation will work diligently to ensure that you receive a just and fair settlement that compensates you for your injuries.

4. They Have Experience With Insurance Companies

Personal injury lawyers and their law firms often have to work with insurance adjusters to obtain the best possible payout for their clients. Dealing with insurances companies can be a stressful, disorienting experience for novices.

Attorneys, on the other hand, are familiar with filing insurance claims and all the ways in which insurance companies try to reduce payouts.

5. Their Trial Experience Can Prove Crucial

Most personal injury cases are settled before ever reaching a trial. Still, if your case reaches the trial stage, you will need an experienced personal injury lawyer by your side.

Skillful accident attorneys know which legal strategies can secure a decision in your favor and will work diligently throughout the legal process on your behalf.

6. They Provide Peace of Mind While You Recover

Suppose you were in a car accident and suffered serious injuries. Medical bills and expenses can pile up quickly, especially if you’re unable to work due to pain and suffering.

Personal injury attorneys provide the necessary peace of mind to accident victims while they recover, negotiating with the insurance company and negligent party, as well as preparing for trial.

A strong attorney-client relationship can take much of the worry away as you focus on getting better and spending time with your loved ones.

7. They Don’t Get Paid Unless You Get Paid

Any personal injury lawyer who secures a client’s judgment deserves fair compensation. Many personal injury lawyers work on a “contingency fee basis.”

This contingency fee agreement essentially means that the accident lawyer’s payment is contingent on whether they can recover financial compensation from the negligent party in court.

This builds trust in the attorney-client relationship and ensures that the personal injury lawyer will seek the best possible outcome for their client. Still, it is best to discuss attorney fees right away at your free initial consultation.

Top 8 Lawyer-Client Relationship Tips

As a lawyer, you’re 100 percent committed to helping your clients. But do your clients know this?

Strong client relationships are key for building a successful, client-centered law firm. You might be working late nights and 12-hour days for your clients, but if you’re not consciously building strong lawyer-client relationships, your clients could feel neglected. Remember: While you may have many clients, most of your clients will only have one lawyer. You’ll need to account for that mismatch.

Building strong lawyer-client relationships is key for the success of your law firm. Why? If your clients don’t feel that they’re getting instant, diligent representation, they may not refer future business, and they may even post negative feedback publicly.

Phrases like, “[insert lawyer’s name] didn’t fight for me” litter malpractice grievances and negative Yelp reviews across the web.

Here are a few tips for creating a strong lawyer-client relationship:

1. Be diligent

First and foremost, you have an obligation to be diligent on behalf of your clients. Rule 1.3 in the ABA Model Rules of Professional Conduct states, “[a] lawyer shall act with reasonable diligence and promptness in representing a client.”

A number of items fall under the umbrella of diligence—arriving for appointments on time and managing a reasonable workload, for starters. On top of that, you’ll need to communicate with your clients promptly, whether it’s convenient for you or not.

Beyond your day-to-day commitments, there can be some heavy demands on lawyers in terms of diligence. For example, Comment 1 on Rule 1.3 states, “A lawyer should pursue a matter on behalf of a client despite opposition, obstruction or personal inconvenience to the lawyer.”

What might this look like? For one lawyer, it meant abandoning a $200,000 Ferrari in Toronto floodwaters to make it to his hearing on time.

That’s an extreme example, but lawyers can face personal risk to themselves or their property as a result of being diligent to their clients.

2. Exercise attention to detail

Lawyers are constantly being asked to do more with less. With new law firm technologies and more apps for lawyers being announced all the time, there are plenty of tools available to help lawyers work smarter.

But, that added efficiency comes at a cost—with more to do, there’s more to juggle. As a lawyer, it’s still your duty to make sure all the tiniest details are correct in every legal document you produce.

Tools like PerfectItWordRake, and jEugene can help you take care of details in your written work, while features like document automation in your practice management software can help make sure everything is properly formatted.

3. Keep a reasonable workload

Diligence is important, but in order to be appropriately committed to all of your clients, you’ve got to keep your workload manageable. This might seem like common sense, but it’s also a requirement: Comment 2 on Rule 1.3 states, “[a] lawyer’s workload must be controlled so that each matter can be handled competently.”

In other words, balance isn’t just a matter of self-care for lawyers—it’s a matter of ethics. It’s no use getting more clients if you can’t provide all of them with appropriate representation.

Make sure you’re properly estimating how long tasks will take, and that you’re keeping an eye on your pipeline of new clients. Technology can make this easier. For example, Advanced Tasks, in Clio Manage, available to Elite plan subscribers, let you estimate the amount of time that goes into a task. You can also set statuses for your tasks, assign tasks to different people, and get reports on your firm’s productivity.

4. Take care of yourself

Taking care of yourself might seem out of place on a list of tips for staying committed in lawyer-client relationships, but it’s actually one of the most important things you need to be paying attention to. If you’re not taking care of yourself, you won’t be in a position to help your clients.

In some cases, the need for self-care is mentioned in state bar rules. In the State Bar of California’s Rules of Professional Conduct, Rule 3-110 states that “competence” for lawyers includes the “mental, emotional, and physical ability reasonably necessary for the performance of [legal services].”

As per our cheat sheet, make sure you’re taking at least an hour or two a day for your personal well-being—especially if you’re working long days. Your clients (and your health) will thank you for it.

5. Arrive on time

Comment 3 on Rule 1.3 in the ABA Model Professional Rules of Conduct states, “[p]erhaps no professional shortcoming is more widely resented than procrastination.”

Just meet your deadlines and get there on time. Seems simple, right? For lawyers who have a lot to keep track of, arriving on time might not be as simple as you’d think. Between meetings, appointments, hearings, and deadlines, there are plenty of places for scheduling errors to pop up.

Late meetings and missed dates can be troublesome for the lawyer-client relationship. Even when a client’s interests are not affected in substance, unreasonable delay can cause a client needless anxiety and undermine confidence in the lawyer’s trustworthiness. You can lose the client.

To keep on top of your busy schedule, use calendaring tools to set up reminders. Google Calendars, iCal, or Outlook are great places to start. There are also more advanced tools, like Clio’s Court Rules feature (available for Elite plan subscribers) that helps you calculate key deadlines based on court rules in your jurisdiction.

There’s only so much you can keep in your head. But with the right tools, you’ll get reminders for appointments and key dates right when you need them.

6. Listen

As with any relationship, listening is key when building new relationships with your clients. This doesn’t mean simply asking a token list of client intake questions either—take time to listen to your clients’ problems and make an effort to truly understand what they’re seeking from you.

Only then will you be able to demonstrate a genuine commitment to helping your clients.

Dan Pinnington suggests a good place to start: He asks all of his clients “What’s your greatest concern?” This forces his clients into a moment of clarity, and helps him identify how best to reassure them that he can help with their current situation.

7. Communicate clearly (and often)

How many problems are caused by a lack of clear communication? It’s your duty to promptly and clearly communicate with your clients in a manner that is convenient for them. But in terms of building a strong lawyer-client relationship, communication needs to go beyond the bare minimum.

For example, reaching out to clients unprompted can help them feel that you’re truly focused on their issue.

As Joshua Lenon, Clio’s lawyer in residence, says:

Unprompted communication is something that I think is really easy for lawyers to do, but so few actually do it. Reaching out to a client with an update—whether it’s significant or not—is a great way to show involvement in a matter.

8. Manage expectations

On top of communicating clearly, you’ve got to ensure your client understands exactly what you can do for them. Managing expectations is key for avoiding disappointment down the road.

Don’t make promises you can’t keep, as this can erode your clients’ trust. Just look at this parallel example from the business world: According to the Harvard Business Review, when a company consistently fails to meet lofty expectations, employees lose trust in the organization and start to spend time planning their next move.

In short, it’s better to set realistic expectations and inform your clients about what lies behind them.

How To Determine if You Need a Lawyer

When something bad happens, the first question people ask is: “Do I need a lawyer?” Not all bad situations need a lawyer. Some good situations should have a lawyer, but people don’t think of hiring one. Knowing when you need legal help and when you don’t is important in our litigious society.

Most situations do not need an attorney. Online legal services exist with links to state forms and templates. Most of these services can walk you through the steps for finding and completing the documents. What they cannot do is give you legal advice. If you have a legal issue where you have questions about state or federal law, you need an attorney.

You can start researching about your case by reading FindLaw’s Learn About the Law section.

When You Might Need a Lawyer

A legal aid service can provide legal information. That is, they can tell you what forms you need to fill out to file a case, what the filing fees are, and what court you should file in. The courthouse may have a legal aid or self-help office to give filers assistance in finding and filing their legal documents.

If you need someone to review your paperwork to be sure you’ve filled everything out right, you need an attorney. Legal aid workers will not do this. It is a violation of state bar association rules for anyone who is not a licensed attorney to practice law or act as if they are an attorney. That includes telling you if you’ve done anything wrong on your legal papers.

Situations Where You Might Need a Lawyer

If you’ve never had legal representation before, you might not have thought of reasons you might need one. Some types of cases that need an attorney include:

  • Personal injury, workers’ compensation, and property damage after an accident
  • Being accused of a crime, arrested for DUI/DWI, or other misdemeanors or felonies
  • Family law issues, such as prenuptials, divorce, child custody, or domestic violence
  • Business legal matters, including incorporation, purchase, sale, or dissolution
  • Estate planning, wills, trusts, and codicils
  • Sales of real estate, property transfers, and title disputes

Even if you don’t need to take a matter to court, you should have an attorney review the case and give you options. You should never sign anything in a personal injury case without having an attorney go over the settlement with you. In any criminal case, you can have an attorney—whether you can afford one or not.

Situations Where You Might Not Need a Lawyer

You may not need an attorney to take a case all the way to court. An attorney can review your legal documents, but you might be able to represent yourself in court. Self-representation can reduce your legal fees and save you time and money.

  • Small claims court: If you have a civil dispute below a statutory amount (amounts vary by state), you can represent yourself. Most small claims courts do not allow attorney representation.
  • Summary dissolution: When divorcing couples agree on property division and have no children, they can get a divorce without a hearing.
  • Community disputes and small business claims: Instead of court, neighborhood arguments can be resolved through alternative dispute resolution. This includes mediation, arbitration, or other out-of-court discussions.

A good lawyer will review your case and let you know if self-representation may be the best option. If you can resolve your legal issue without the expense of attorney fees and costs, you can still prevail in court.

When You Decide You Need a Lawyer

The first thing you must do is find the right lawyer for the job. Not every lawyer can handle every legal problem. There are many legal practice areas. One place to start is an online lawyer referral service or the local bar association. Every state has a bar referral service, but cities and counties have bar associations that can make local referrals as well.

Fees and Costs

People worry more about lawyer’s fees than they should. You should not let fear of expensive attorney fees keep you from hiring a lawyer. There are many ways to negotiate legal fees with an attorney.

  • Flat fee: For some legal services, such as reviewing documents or writing a demand letter, an attorney may charge a flat fee. Some attorneys who specialize in volume cases like DUIs also charge flat fees per case.
  • Contingency fees: Personal injury attorneys work on a contingency basis. The client pays nothing upfront. The settlement includes attorney’s fees, capped at 35% of the award by law.
  • Hourly rates: Long-term cases charge a retainer fee from which attorneys bill an hourly rate for the work they and their staff (such as paralegals) do on the case.

Clients arrange the fee agreement during the first meeting with the attorney. You should come prepared to discuss your case and review possible outcomes, including the possibility you will not prevail. A good attorney must discuss what may happen if you bring your case and lose. Failing to warn a client of all outcomes can be grounds for a malpractice suit.

Finding the Right Attorney

Finding an experienced lawyer takes time. Review the attorneys practicing in the areas of law you need and the ones near you. Have someone in mind before you need help.

5 Reasons Why You May Need An Attorney

The legal field is broad and multifaceted. Likewise, each person’s legal situation is unique. Due to this, cases can become challenging to offer a cut and dry alternative as to whether or not you must hire a lawyer. Fortunately, regardless of your legal dilemma, there’s almost always an attorney who’s an expert in managing it. Notably, when looking for one, identify the lawyer’s area of specialization.

With this in mind, it may be a thoughtful decision to set an appointment with an attorney before hiring one. In this manner, you may be able to sit and get to know the lawyer, your case, and your civil rights. In certain circumstances, choosing not to work with a lawyer can result in broken agreements, lost claims, or even imprisonment.

To help you make an informed decision, here are five reasons why you may need an attorney.

1. The Law is Complicated

There are instances that you need to hire a lawyer due to a range of circumstances. Failing to hire a lawyer for entrepreneurial startups, contract reviewing, or hopping into a new endeavor may bring legal ramifications, which can result in otherwise avoidable pitfalls.

For instance, if you’re innocently involved in a legal case, you need to refrain from making hasty decisions that may possibly put you in jail. In such a scenario, a criminal defense lawyer can assure that the police won’t attempt to fool you into disclosing details that may be used against you.

To educate yourself further, this link explains why you should hire an attorney if you necessarily have to talk with a law enforcer.

 

2. They May Offer Free Initial Consultations

There are many civil attorneys who won’t ask for any fees from you unless they win your case. With this in mind, reach out to law firms and maximize these free consultations to acquire knowledge about your case and its potential outcome.

Don’t be reluctant to ask for assistance because you feel doubtful. To note, there are critical reasons to consider why setting a legal consultation is beneficial, even for seemingly subtle cases. Moreover, free consultations may help you decide whether or not you actually need a lawyer’s expertise.

 

3. Can Offer Knowledge and Power

When you hire a lawyer, they can explain and offer you all concrete options that can shield you against penalties even prior to your trial. Your lawyer will also aid you to create informed decisions with the case that you’re involved in.

For example, if you believe that you were the injured party in a car accident, it would be your right to seek compensation from the insurance company. However, it may not be easy to fight for your legal claim.

There are insurance companies that take advantage of the victim’s vulnerability and inexperience with personal injury claims. They may think that you have no idea about all these legal systems and procedures. Inevitably, victims may be unable to make informed decisions due to the traumatic repercussions of the car accident. With this, insurance companies may try to escape from the situation and offer you only a fraction of the entire payment.

When this occurs to you, immediately speak to a competent lawyer who’ll help you assess whether the compensation is fair or not. You have the right to be educated with all the terms and agreements, particularly with regards to the law.

 

4. Advocate Your Rights

Generally, non-legal representatives can put you at a disadvantage when facing off against the opposing legal counsel. To repeat, the law is broad and complicated for individuals who are unfamiliar with the processes. With this, the attorney who’ll represent the other party may maximize this inequity.

Moreover, filing a lawsuit alone can be an emotionally stressful time for you. By contacting an attorney to advocate on your behalf, you can diminish the burden of this responsibility and show you how to navigate legal nuances to benefit your case.

 

5. Has Access To Significant People

For instance, if you were seriously injured in an accident due to multiple parties, then you may need to speak to a lawyer who specializes in personal injury law. Your lawyer will fight for your claims and can potentially identify who’s at fault and the witnesses who can help you receive compensation from the accident.

In addition, most attorneys have a social web of professionals who can help their clients’ cases. Thus, this allows the attorney to have additional information, assistance, and challenge the testimony from the opposing party.

 

The Takeaway

There are a lot of valid reasons why you may need an attorney. Different cases may call for different legal specializations. Notably, hiring a legal representative to advocate for your interests provides you the opportunity to leverage their expertise to your advantage.

5 Essential Tips On Your Path To Becoming A Lawyer

Lawyer signing documents

The road to becoming a lawyer is a long and difficult one, however, it is also an achievement that only the best talents can attain. The fact that you are even thinking about it shows that you have the determination and desire to succeed. Despite the difficulties, it is also a profession that will bring incredible job satisfaction and financial reward. If this sounds like your dream career path, here are five essential tips to reach your goals and become a lawyer.

1. Shine During High School

Excelling during high school not only can put you ahead of your competition when it comes to applying for colleges, but it also puts you in the correct frame of mind to pursue a career in law. You are going to have to work hard, so start working hard early. Get involved in extracurricular activities and take part in other activities that involve debating and meeting people as your personal skills will be key once you leave college.

2. Consider Participating In A Clerkship

A clerkship can give you the opportunity to work for a law firm over the summer or part-time. This will give you essential experience and law firms will look favourably upon this attribute on your résumé. There is also the possibility that the law firm that is providing you with the clerkship may take you on once you graduate from law school. If you are struggling financially and need extra funds to help you with living costs during an internship or clerkship, you can consider personal loans from private lenders. Doing so will keep you financially stable until you start to make money.

3. Get Involved In College

Like with high school, you should be getting involved as much as possible while at college. If there are positions of responsibility available you should be applying for them. Take extra classes if you need them and try to foster good relationships with your professors, as it will be them who are writing your reference for law school. If you can find work experience, this will help you even more as it shows your willingness to put yourself out there and start learning early.

4. Don’t Get In Trouble With The Law

It might seem obvious, but it is worth emphasising that you should not get in trouble with the law as it could prevent you from having a career in law. Bar Associations usually put candidates through a moral screening process and any involvement with the law will not look good. The number one rule of becoming a lawyer is to stay out of trouble.

5. Network

Your network can never be big enough, especially in an industry as competitive as law. Start networking early and never miss the opportunity to do so when you are at college or completing an internship or clerkship. The main importance of networking is your connections as they could provide you with opportunities that will completely change the course of your career. Networking works both ways and, to maintain your network, you will need to be prepared to help others when they are in need. A good network will also be able to provide you with advice and support during your journey.

5 QUESTIONS TO ASK DURING YOUR FAMILY LAW CONSULTATION

If you find yourself needing a family law attorney for a custody, child support, spousal support (alimony) or other related issue, the uncertainty surrounding what to ask can be paralyzing.  You are likely to have a million questions, but, when you arrive at your consultation, all too often, they are forgotten.  Below find a handy guide that can help you determine if the Louisiana  attorney you are meeting with regarding your family law issue is right for you.

 

  1. WHAT IS YOUR EXPERIENCE IN FAMILY LAW?

There are all kinds of great lawyers out there, but one that is excellent in bankruptcy may not be your go-to attorney in a family law case.  Family law is a specialized area of law that can be very different from other types of law.  Deadlines are different, strategies are different, and most importantly, the stakes are different.  Family law attorneys can be handling issues concerning your most precious legal issue – your children.  Even if you don’t have children, the division of assets in a divorce or family law action can be daunting. Do not fall into the trap of believing – “I’m a lawyer, I can handle any legal issue.”  Trusting an attorney who is not experienced in family law can have dire consequences for you, your children, and your assets.

 

  1. WHAT IS YOUR APPROACH TO CASES LIKE MINE?

Depending on your circumstances, what you may what to hear can vary.  For instance, in a situation where the parties are amicable and may be able to come to an agreement, the last thing you want the attorney to do is talk about a long litigation battle.  If one party has a history of being bullied by another party, the client is likely to need someone to stand their ground and be more adversarial.

 

The easiest, cheapest, and fastest way to resolve a family law matter is for the parties to come to an agreement.  You know yourself, your children and your spouse better than a judge does. Stay away from attorneys who want to create more controversy than is necessary.  These attorneys may be motivated by an extended legal battle that can create an enormous cost to the client.  A “scorched earth” approach is not advisable in every situation.  Make sure that your attorney has your best interests in mind and can help you navigate an outcome that works for you and your family.

 

However, if you find yourself in a less powerful position, if your spouse is not being reasonable, or the situation is so tense that you can’t speak with your spouse about these issues at all, you will need someone to stand up for you.  Your needs are different from someone who can discuss with their spouse an agreeable outcome.  In this situation, your attorney should talk with you about the steps that need to be taken to further your interests.

 

An attorney should tell you what your rights are and make a recommendation as to a course of action.  The attorney should take into account your particular situation and the specific facts of your case.  No two cases are alike.

 

  1. WHAT ARE THE STRENGTHS OF MY CASE?

It is important to know, when you apply the facts to the law, what parts of your case help further the outcome you want.  These are the facts that the attorney should concentrate on when presenting your case.  Often family law clients either second guess themselves or aren’t convinced that the course of action they are taking is the right one.  An evaluation of the strengths of your case can also help a client determine how to act in the future.

 

  1. MORE IMPORTANTLY, WHAT ARE THE WEAKNESSES OF MY CASE?

It is even more important to know what hurts your case.  A great attorney will be frank and honest with you regarding facts that do not further your interests.  It is important that these issues are not only disclosed in the consultation, but also discussed in detail.  I often tell clients that they should tell me what they don’t tell their priest.  The earlier in the case the attorney is aware of issues that may negatively affect your desired outcome, the earlier a strategy can be formulated to deal with those issues.  A lawyer that skirts around hard facts when you meet with him or her is not someone that can help you overcome them.

 

  1. WHAT IS THE FIRM’S PHILOSOPHY REGARDING ITS CLIENTS?

This isn’t so much a question to ask, but an observation to be made.  How are you treated in your consultation?  Does the attorney talk at you and not with you?  Does he or she ask you what is important to you? Express sympathy at the tough situation you are facing?  Lawyers are not taught a “bedside manner” so to speak in law school.  They are taught to look at a factual scenario and apply the law to those facts.  It is often forgotten that the lawyer is working with a person with real issues, concerns, and emotions.  If you do not feel like this is taken into account, then this may not be the right attorney for you.

What To Consider When Choosing A Law Firm For Your Business

Choosing a law firm for your business can be a difficult and challenging task. If you want to select one that will make sure you receive the best representation possible, it is important to take some time to think about what to look for in a law firm. This includes your specific business needs and what kind of lawyer you want to work with. Ensure you find a professional who will be able to represent you well by considering the following when choosing a law firm for your business:

Experience And Reputation

When picking a law firm, it’s important to think about the experience and reputation that they have. You may want to think about the experience they have with various types of legal issues. A well-prepared legal team with the necessary experience can help you according to the Geez Criminal Defense.

For example, if you have a problem with your employees, you may want to find a law firm that has much experience dealing with employment discrimination. On the other hand, if ever you want to discuss matters with the government, then you should think about a firm that’s knowledgeable about these issues.

It’s also important to know about the experiences that the law firms hold in the area of the law you need to work with, whether you have a startup business or an already existing company. For example, it’s important to see how experienced the law firm is when it comes to handling personal injury cases or the reputation of a car accident lawyer for your company vehicles. When it comes to accident and emergency claims in the workplace, you should choose a reputable specialist law firm such as Geez Criminal Defense to get the best outcome from your cases. This is especially true if you’re working with people who may need legal help when they have been injured.

Education

It’s also important to check out the education that the lawyers in the firm hold. There are various degrees that lawyers may have. Some are more formal, whereas others are more informal. Some of the formal degrees are obtained in universities while some of the informal ones are earned in technical schools of law.

Licenses

When looking for a law firm, it’s important to find one that holds a number of licenses that cover specific types of practices. This way, you can feel comfortable working with the firm without worrying about any licensing issues that may come up. Licenses are especially important if you are dealing with an area of law that’s not yet recognized as legal.

Specialization

It is also important to consider what type of law the firm deals with. It can range from civil law regarding contracts, to criminal defense, to estate planning, to family law, to intellectual property, employment law, patent law, and more. You should think about what type of law you need to work with, and whether you’re working with professionals who are well-versed in the area of law you need to deal with.

Cost

Another thing to consider when choosing a law firm for your business are the costs that the firm charges. You may pay a large amount of money for the services of a particular law firm, but this doesn’t necessarily mean that they will be of better quality or will offer better service than any other law firm. You should check to make sure that they can provide you with the kind of service you need at the price you’re willing to pay for.

Why Hire A Law Firm For Your Business?

Choosing a lawyer for your business is something every company needs. From hiring staff to creating policies for the company, all of these tasks require an expert legal professional. So, why do so many businesses turn to legal professionals?

When running your business, it’s important to have a firm grasp on the law. It means that you must always retain a competent professional to guide you through legal matters. The benefits are numerous, including the following:

  • It allows you to get legal tasks and matters done faster.
  • You also reduce the amount of time it takes for someone to take care of your needs if you have an emergency or you need an expert in the field to come out or handle something for you outside of normal business hours.
  • As the company grows, you’ll need a legal professional to review lease agreements and employment contracts. Eventually, you may be sued by a customer or wish to sue an employee for breach of contract.
    • You may need a legal professional to assist you in forming your business or help you integrate with your existing business.

    Conclusion

    When identifying what to consider when choosing a law firm for your business, it’s important to look at the experience of the person you are hiring. It’s also important to find out what kind of fees the law firm charges for their services, as well as what types of licenses they have and their specializations.